APC Discussion Forums : Smart UPS 2200 (NEW!) not found - ...
I recently replaced a faulty (aged) Smart UPS 1500 for a new Smart UPS 2200. The first day it was working fine. The next day the UPS was bleebing and communications were lost. I re-installed the software, but the UPS is not found. So I thought having a blue Monday product and replaced it for a new one again (including serial cable). But the new one is also not found. Deleted all PowerChute modules en re-installed (the latest) the software again. But during setup the UPS is not auto detected. I can fill in the required fields manually and selected COM1 and Smart UPS. The setup continues. Though when I configure the Console, I get: Failed to apply the configuration profile to SERVER. We would like to know the exact model number of the UPS that you just bought. This is normally found at the back of the Smart-UPS where there is a small white barcoded sticker. Next, what kind of communication cable were you using? Is it USB or serial? Do you have the part number of the cable as well? You have mentioned that you've uninstalled and reinstalled an APC software, is it PowerChute Business Edition or Network Shutdown?
Smart Ups 2200 - Bookshelf
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